Why hello there. We're happy to hear from you! We appreciate your business and take your comments and concerns very seriously. Please email us at firstname.lastname@example.org. We do our best to get back to you within 24-48 hours, but please keep in mind that we are a small family business and we have babies to chase. Much love to you! We are located at 130 East Fifth Street Marysville, Ohio 43040, and also at 217 2nd Street NW, Canton, Ohio 44702.